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Exam Code: 000-039
Exam Name: IBM Tivoli Access Manager for e-business V6.1.1 Implementation
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NO.1 In IBM SmartCloud Control Desk V7.5, which statement is true about escalation activation for
a specific Service Level Agreement (SLA)?
A. An escalation can be activated if its validation fails.
B. When the status of a SLA is changed, the associated escalation changes status automatically.
C. When the Activate/Deactivate Escalation action is used to activate the escalation, the associated
SLA changes status.
D. When an escalation is created for an active SLA, the Activate/Deactivate Escalation action must
be used to activate the escalation.
Answer: D

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NO.2 What are two methods to place a new Service Request (SR) under a Service Level Agreement
(SLAy? (Choose two.)
A. The SLA is applied with an action within a workflow.
B. Click the Apply SLA action from the Select Action menu.
C. A ticket template includes a SLAt0 be applied to the SR.
D. A SLA is defined as part of the classification used on the SR.
E. The self-service user selects a valid SLA when creating a new SR.
Answer: A,B

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NO.3 In IBM SmartCloud Control Desk V7.5, which two calendar types are available to be used with
Service Level Agreements in the Service Level Agreement application? (Choose two.)
A. Time Calendar
B. Custom Calendar
C. Frequency Calendar
D. Applies To Calendar
E. Calculation Calendar
Answer: D,E

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NO.4 If a response plan is applied to an existing work order, which two fields will be overwritten on
the work order by the response plan if defined? (Choose two.)
A. Priority
B. Vendor
C. Customer
D. Owner Group
E. Service Group
Answer: B,D

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NO.5 The Weight field is used in the calculation of which option when working with questions for
surveys?
A. survey reports
B. user responses
C. question ratings
D. ordering the questions in a survey
Answer: A

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NO.6 Under what circumstance should an incident be made global by checking the Global Incident
check box?
A. when an incident is related to a problem
B. when the Affected By person is a Very Important Person
C. when an incident affects many users or causes other issues
D. when an incident needs to be managed by teams in different countries
Answer: C

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NO.7 What is the purpose of selecting the Known Error check box?
A. It copies the problem summary and details to a new Bulletin Board Message for all users to see.
B. It enables the New Row button on the Related Records tab so additional records can be linked to
the problem.
C. It adds the problem to the collection of known errors that service desk agents use to provide
quick resolution to related problems.
D. It removes the current problem from the list being worked by a problem analyst because it is
already being worked with another record.
Answer: C

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NO.8 Which Key Performance Indicator is included with the Service Catalog content?
A. Catalog Orders in Approval
B. Service Catalog Waiting for Approval
C. Catalog Orders in Waiting for Approval
D. Service Catalog Service Requests Waiting for Approval
Answer: D

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Exam Code: 000-039
Exam Name: IBM (IBM Tivoli Access Manager for e-business V6.1.1 Implementation)
One year free update, No help, Full refund!
Total Q&A: 70 Questions and Answers
Last Update: 2013-09-24

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NO.1 A customer is planning an IBM Tivoli Access Manager for e-business V6.1.1 environment which
includes a WebSEAL instance. What are three considerations for this implementation? (Choose three.)
A. authentication type
B. authorization server location
C. stateful junctions requirements
D. junctions created as SMTP or TCP
E. administration type (pdadmin or WPM)
F. junction type (standard, virtualhost, transparent)
Answer: A, C, F

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NO.2 When a user makes a request for a resource in a WebSEAL domain, WebSEAL sends the resource to
the user upon successful authentication and policy check. As an alternative to this standard response,
WebSEAL can be configured to automatically redirect the user to a specially designated home or
welcome page. How this is accomplished?
A. Edit the WebSEAL configuration file and uncomment the enable-login-redirect-page in the [acnt-mgt]
stanza and specify a page location, for example:[acnt-mgt]enable-login-redirect-page =
/jct/intro-page.html
B. Edit the WebSEAL configuration file and uncomment the enable-login-redirect-page in the
[enable-redirects] stanza and specify a page location, for
example:[enable-redirects]enable-login-redirect-page = /jct/intro-page.html
C. Edit the WebSEAL configuration file and enable the redirect for each authentication method by
uncommenting the entry for each method in the [enable-redirects] stanza, for
example:[enable-redirects]redirect = forms-authredirect = basic-authredirect = cert-authredirect =
token-authredirect = ext-auth-interfaceThen specify the login-redirect-page in the [acnt-mgt] stanza, for
example:[acnt-mgt]login-redirect-page = /jct/intro-page.html
D. Edit the WebSEAL configuration file and enable the redirect for each authentication method by
uncommenting the entry for each method in the [enable-redirects] and specify a page location, for
example:[enable-redirects]forms-auth-redir-page = /jct/intro-page-1.htmlbasic-auth-redir-page =
/jct/intro-page-2.htmlcert-auth-redir-page = /jct/intro-page-3.htmltoken-auth-redir-page =
/jct/intro-page-4.htmlext-auth-interface-redir-page = /jct/intro-page-5.html
Answer: C

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NO.3 In order to achieve communication between the default configured Policy Server and WebSEAL, which
firewall ports must be opened between these two components?
A. ports 80 and 389
B. ports 636 and 6881
C. ports 9080 and 9443
D. ports 7135 and 7234
Answer: B, C

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NO.4 What is the default keystore type used by IBM Tivoli Access Manager for e-business V6.1.1?
A. jks
B. kdb
C. cms
D. pks12
Answer: C

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NO.5 Which IBM Tivoli Access Manager for e-business V6.1.1 file is used to configure LDAP replicas?
A. pd.conf
B. ldap.conf
C. ibmslapd.conf
D. PDJLog.properties
Answer: B

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NO.6 What is included in the high level configuration document when WebSEAL clustering must provide high
availability to back-end Web servers as part of the configuration?
A. Policy Server Replication
B. WebSEAL Junction Replication
C. Back-end Web Server Replication
D. LDAP High Availability and Replication
Answer: B

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NO.7 Corporate policy states that the service desk resets passwords after five failed logon attempts. Which
report provides the user identity qualifying for a password reset?
A. Locked Account History
B. User Password Change History
C. Failed Authorization Event History
D. Failed Authentication Event History
Answer: D

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NO.8 What are two supported options when determining which user registry to use in an IBM Tivoli Access
Manager for e-business V6.1.1 environment? (Choose two.)
A. IBM Tivoli Directory Server
B. Open Source LDAP Server
C. Novell Java Directory Server
D. Oracle User Directory Server
E. Microsoft Active Directory Application Mode (ADAM)
Answer: A, E

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NO.9 How can five IBM Tivoli Access Manager for e-business V6.1.1 (Tivoli Access Manager) administrators
be given a different password policy than the rest of the employees in a single Tivoli Access Manager
environment?
A. When creating an administrator, apply a custom password policy which is different from the global
password policy.
B. When creating an administrator, add them to a special Tivoli Access Manager group with a different
password policy.
C. Configure the password policy for the Tivoli Access Manager administrator in LDAP for the other
employees in Tivoli Access Manager.
D. Configure the password policy in the WebSEAL configuration file which enables the special Tivoli
Access Manager administrator setting.
Answer: A

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NO.10 While creating a high level configuration document, the IBM Tivoli Access Manager for e-business
V6.1.1 (Tivoli Access Manager) architect has to express the location of the Tivoli Access Manager
components network zones. The WebSEAL will be accessible from the Internet for external customers.
Which three installation options will the architect include in the configuration document? (Choose three.)
A. WebSEAL installed in the DMZ
B. Policy Server installed in the DMZ
C. WebSEAL installed in the Intranet
D. User Registry installed in the DMZ
E. Policy Server installed in the Intranet
F. User Registry installed in the Intranet
Answer: A, E, F

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NO.11 Which access control list permission specifies access to an application hosted on WebSphere where
Java Access Contract for Containers (JACC) is enabled for IBM Tivoli Access Manager for e-business
V6.1.1?
A. x
B. i
C. T
D. r
Answer: B

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NO.12 What are two functions of the Policy Server? (Choose two.)
A. It maintains the operating file system.
B. It gets the latest information about the patch level.
C. It gives the date and time for the current transaction.
D. It maintains the location information about other IBM Tivoli Access Manager servers.
E. It maintains the master authorization database and processes updates for the authorization database.
Answer: D, E

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NO.13 What meets the solution requirements of a large number of user sessions that need to be tracked using
a fault tolerant and scalable IBM Tivoli Access Manager for e-business V6.1.1 Session Management
Server (SMS) architecture where session information can be recovered after a failure?
A. An SMS server deployed on a cluster WebSphere V7.0 server that uses a 64-bit JVM and uses
in-memory storage location for session information.
B. An SMS server deployed on a cluster WebSphere V7.0 server that uses a 32-bit JVM and uses a
cluster IBM DB2 database storage location for session information.
C. An SMS server deployed on a cluster WebSphere V7.0 server that uses a 64-bit JVM and uses a
cluster IBM DB2 database storage location for session information.
D. An SMS server deployed on a cluster WebSphere V7.0 server that uses a 32-bit JVM and uses
WebSphere eXtreme Scale V7.0 storage location for session information.
Answer: D

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NO.14 On which three operating systems can IBM Tivoli Access Manager Policy Server be installed and
configured? (Choose three.)
A. AIX V5.1
B. AIX V5.2
C. Windows XP
D. z/OS V1.11
E. Linux on x86_64
F. Windows 2003 / 2008 Advance Enterprise
Answer: B, E, F

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NO.15 Click the Exhibit button.An existing IBM Tivoli Access Manager for e-business V6.1.1 infrastructure
already protects a Web application for employees by using an intranet WebSEAL. The next step is to
make the Web application accessible for Internet customers. What would be the most secure and logical
flow?
A. Flow A
B. Flow B
C. Flow C
D. Flow D
Answer: C

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NO.16 Which two components are required to create an initial management domain? (Choose two.)
A. Policy Server
B. Registry Server
C. Policy Proxy Server
D. Authorization Server
E. Session Management Server
Answer: A, B

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NO.17 Which statement(s) are true about the Policy Proxy Server? It reduces the number of inbound firewall
ports that must be opened to the real Policy Server. It serves as a standby Policy Server. It reduces the
number of outbound firewall ports that must be opened on the firewall. It caches the master authorization
database of the secure IBM Tivoli Access Manager domains.
A. only statement 1
B. only statement 2
C. statements 1 and 3
D. statements 1 and 4
Answer: D

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NO.18 What is the correct order to install and configure a new IBM Tivoli Access Manager for e-business
V6.1.1 environment?
A. User Registry, WebSphere, Web Portal Manager, Policy Server
B. User Registry, Web Portal Manager, Policy Server, WebSphere
C. User Registry, Web Portal Manager, WebSphere, Policy Server
D. User Registry, Policy Server, WebSphere, Web Portal Manager
Answer: D

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NO.19 What happens if the Policy Server goes down?
A. WebSEAL returns a 503: service unavailable.
B. WebSEAL denies access for all incoming requests.
C. WebSEAL is no longer able to authenticate and authorize users.
D. WebSEAL continues to work and the end user is unaware of the failure.
Answer: D

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NO.20 A user's password was stolen. The incident report team needs to know exactly which applications were
used during the incident before the user changed the password. Which report is needed?
A. Audit Event History by User
B. Resource Access by Accessor
C. User Password Change History
D. Authorization Event History by Action
Answer: A

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